In order to modify a reservation, all you have to do is find the confirmation e-mail containing your reservation form and click on the link. Then click on “Modify this reservation”.
A new reservation will have to be made.
In case of a higher amount, you will have to pay the difference.
In case of a surplus, you will be reimbursed within a maximum period of one month.
In case of a higher amount, you will have to pay the difference.
At the end of the transaction, you will receive a new confirmation e-mail.
The initial reservation will thus be cancelled.
In order to cancel a reservation, all you have to do is find the confirmation e-mail and click on the link. Then click on “Cancel this reservation”.
You will be fully reimbursed, if the legal withdrawal period of 14 days is not exceeded, by a credit directly made to your bank account (the account linked to the credit card indicated during the reservation procedure).
If you cancel after the 14-day withdrawal period, €10.00 will be charged for application fees and will be deducted from the refund.
If the cancellation takes place less than 48 hours before the scheduled date, 50% of the price will be withheld.
Any reservation cancelled on the scheduled day will be fully charged.
When you arrive, you can park at our parking P3.
Go to the information desk in the hall to receive the keys to the room. Our receptionists will take you there.
You can find the General Terms and Conditions of Sale by clicking on the following link: General terms and conditions of sale
You can send an e-mail to the following e-mail address: information@strasbourg.aeroport.fr
